PINELLAS COUNTY, Fla. (WFLA) – 75-year previous Mildred Mathews battled COVID-19 and received. Now she’s combating a battle in opposition to her insurance coverage firm she will be able to’t appear to win.
Once we first launched you to Mathews in May as she was released from the rehab center. She had numerous pre-existing circumstances together with COPD.
Mathews has made a miraculous restoration, but it surely hasn’t been simple.
“And naturally, I couldn’t stroll or something like that. After which, after I bought to rehab, that’s after I found, I do have legs! I do have legs,” exclaimed Mathews. “Now I do my very own showering, I put my very own garments on. It takes a very long time. However I can do it. I’ve gotten to the place I can put these sneakers and socks on.”
However shortly after she arrived dwelling, earlier than she might even stroll to the mailbox on her personal, the payments began to indicate up. Mathews has Wellcare Insurance coverage and contacted the corporate as a result of she thought many of the bills associated to COVID-19 could be coated.
“I’m again to actual life,” stated Mathews. “With the payments.”
Her daughter Naomi was dealing with her mom’s affairs as a result of her mom grew to become too upset to take care of it.
“And she or he’s like, that’s it! Name 8 On Your Facet. Name 8 On Your Facet,” stated Naomi. “It’s simply been a backwards and forwards factor with them and it’s unhappy since you pay your insurance coverage premium and these are older individuals. “
Eight On Your facet contacted Wellcare and a consultant referred to as again virtually instantly and stated the corporate is wanting into the problem and issued the next assertion:
“Whereas we can not touch upon particular person care plans as a consequence of privateness issues, at WellCare, the well being and well-being of our members is our prime precedence. WellCare stays dedicated to offering the very best high quality care and companies and is masking all medically vital COVID-19 testing, screening, and remedy throughout this time.”
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